Return Policy

Return Policy :

We offer a 30 day return policy for eligible products purchased on our website. All returned products must be unused, in new condition, with tags attached, and must be returned with paper inserts & all the original bags & packaging material. 

 Any merchandise returned without its original packing or tags will be subject to a 20% restocking fee or will receive only a store credit at our discretion.

Any merchandise returned and found to be used upon return will be destroyed and no refund or exchange will be issued.

All authorized returned merchandise must be received by us within fourteen (14) business days of the initial contact via email.

Prior to returning any product the buyer must obtain a return authorization via email through our Return Request Form below. 

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         Return Policy on Horse Blankets / Sheets

         No returns/exchanges on any used Horse Clothing. 

• Due to hygiene & sanitation reasons, we do not accept returns on any used horse clothing that has been worn by the horse. It is important that horse blankets & body sheets are tried on for a good fit with a sheet underneath it so as to maintain cleanliness. In the event the wrong size has been ordered & the horse clothing does not fit as desired, kindly remove it immediately & request a return via email within 3 days of package delivery at the latest. Returns will not be authorized beyond this time in any case. Refunds will be issued within 2-4  business days of returns after the blanket has been delivered to us & inspected by our returns department. The buyer will be notified of the refund via email  automatically if an email has been provided.

• If you need to exchange a blanket for another size, you do not have to wait for the refund. You may simply reorder your blanket in the size desired.

• Horse blankets & sheets are not guaranteed against ripping & tearing due to the fact that some horses are known to be extremely rough on their blankets, while other horses could get years of use out of their blanket Most tears & rips may be repaired easily at your local repair shop. To help prevent injury to the horse, blanket straps and hardware will break at a certain stress point and are therefore not guaranteed against breakage.

• Horse clothing that has made contact with a horse is a health hazard and sanitation risk to other customers as well as our employees. All items must be completely new and unused. Any horse clothing that has been used, even if for a brief moment cannot be returned. Upon return all horse clothing is inspected thoroughly and if any evidence of wear is found, the blanket may be destroyed with no refund or credit. This includes but may not be limited to blankets, sheets, fly masks, grooming items, and horse coolers.