Derby Originals Superior Slow Feeder Horse Hay Bag with Super Tough Bottom and 6 Month Warranty

Brand: Derby Originals

Product Code: 71-7113N-BK

Availability:In stock

$47.99 $95.98 47.99

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Super Tough Bottom® is a registered trademark # 6259398.

Derby Originals’ line of slow feed hay bags has been meticulously designed, tested, and improved over the past 15 years in order to give you a product superior to anything else available on the market. Our unique web front hay bags are designed with cross stitches at every intersection and bartack stitching at all stress points along the top, sides, and bottom of the bag. This hay bag also features our exclusive Super Tough Bottom®: a grid of reinforced nylon webbing that will never rip like solid or mesh bottoms. Our bags are built tough from premium materials and are designed to last for years to come. This hay bag is designed to be a great everyday feeder for most horses and other animals: it measures 21x7x25" and can hold about 2-3 flakes of hay. This hay bag has 1.75” square front openings which will prevent hay wastage and slow down their rate of consumption, but still allow for frustration-free feeding. This premium hay bag also includes a 6-month limited manufacturer's warranty offered by Derby Originals.

  • HOLDS 2-3 FLAKES OF HAY - this 21x7x25" hay bag with 1.75" square openings holds approx. 2-3 flakes of Timothy, Orchard, Alfalfa, or any other type of hay. Our hay bags were designed to minimize frustration and can be stuffed in seconds.
  • SUPER TOUGH BOTTOM® DESIGN - our exclusive Super Tough Bottom® is made of reinforced overlapping nylon webbing. This design allows for superior strength and durability while keeping your hay fresh and allowing dust and debris to exit the bag. 
  • DURABLE LASTING CONSTRUCTION - our heavy-duty reinforced nylon hay bag has replaceable hanging straps and snaps. This allows you to easily replace worn parts, extending the life of the bag. Many customers say their hay bag has lasted 3+ years!
  • IMPROVES DIGESTION - horses are designed to spend up to 18 hours a day grazing. Slow feeding allows you to replicate this natural behavior and is recommended by veterinarians to prevent gastric ulcers, colic, and boredom-related behavioral vices.
  • SIX MONTH WARRANTY - this hay bag has a 6-month limited manufacturer's warranty offered by Derby Originals. This warranty covers manufacturing defects. Accidental damage or wear and tear is not covered. Contact the manufacturer for more information.

        Customer Reviews

        Based on 102 reviews
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        C
        Customer
        Excellent goat durability!

        Great product, easy to load hay in (even with one hand!) Durability and quality are excellent, especially being used by my goats. They still manage to waste a bit of hay, but then again, we are talking goats!

        T
        Tamara Sweeny
        In The Bag

        My horses have been known to destroy some pretty pricey hay bags in a short amount of time. So far the Derby slow feed bags have held. They are heavily constructed . The top is secured with strong Velcro and heavy snap straps. I like the ability to hang the bag and also secure the bottom with thick straps as well. The slow feed webbing is perfect no pealing of nylon threads . Derby has made a high quality, affordable hay bag.

        E
        Eric A
        Easy to use and fill.

        The hay bag seems to be built nicely, we use it every morning and night for feeding and the detachable straps make hanging the bag on the panels easy.

        The bag is easy to fill and tote around.

        M
        Marcus
        Great slow feed hay net

        My favorite hay net so far. Keeps the stall cleaner and hay lasts longer. Easy to hang/fill, holds about 2/3 flakes

        I
        Inger Peterson
        Great Product

        I have purchased many Derby Originals products and am always happy with the quality and pricing they offer.

         

         

         

         

        Return Policy :

        We offer a 30 day return policy for eligible products purchased on our website. All returned products must be unused, in new condition, with tags attached, and must be returned with paper inserts & all the original bags & packaging material. 

         Any merchandise returned without its original packing or tags will be subject to a 20% restocking fee or will receive only a store credit at our discretion.

        Any merchandise returned and found to be used upon return will be destroyed and no refund or exchange will be issued.

        All authorized returned merchandise must be received by us within fourteen (14) business days of the initial contact via email.

        Prior to returning any product the buyer must obtain a return authorization via email through our Return Request Form below. 

         

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                 Return Policy on Horse Blankets / Sheets

                 No returns/exchanges on any used Horse Clothing. 

        • Due to hygiene & sanitation reasons, we do not accept returns on any used horse clothing that has been worn by the horse. It is important that horse blankets & body sheets are tried on for a good fit with a sheet underneath it so as to maintain cleanliness. In the event the wrong size has been ordered & the horse clothing does not fit as desired, kindly remove it immediately & request a return via email within 3 days of package delivery at the latest. Returns will not be authorized beyond this time in any case. Refunds will be issued within 2-4  business days of returns after the blanket has been delivered to us & inspected by our returns department. The buyer will be notified of the refund via email  automatically if an email has been provided.

        • If you need to exchange a blanket for another size, you do not have to wait for the refund. You may simply reorder your blanket in the size desired.

        • Horse blankets & sheets are not guaranteed against ripping & tearing due to the fact that some horses are known to be extremely rough on their blankets, while other horses could get years of use out of their blanket Most tears & rips may be repaired easily at your local repair shop. To help prevent injury to the horse, blanket straps and hardware will break at a certain stress point and are therefore not guaranteed against breakage.

        • Horse clothing that has made contact with a horse is a health hazard and sanitation risk to other customers as well as our employees. All items must be completely new and unused. Any horse clothing that has been used, even if for a brief moment cannot be returned. Upon return all horse clothing is inspected thoroughly and if any evidence of wear is found, the blanket may be destroyed with no refund or credit. This includes but may not be limited to blankets, sheets, fly masks, grooming items, and horse coolers.  

              Horse clothing is therefore not returnable once used. Derby Originals is not responsible for any horse clothing that is torn and destroyed              once it has been out of the bag & worn by the horse. Any returned used horse clothing will be destroyed & no refund will be issued.

         

         

         

         

        Warranty Returns

        If you are looking to return a product because of a defect/issue covered by an existing warranty, then please see our Warranty Info page for more information.

         

        Derby Dog Coat Returns/Exchanges 

        All Derby Originals brand dog coats are eligible for free 2-3 day* shipping and free returns and exchanges (1 per customer).

        All exchanges must be requested within 72 hours of the package being received in order to be eligible for this program, and the items must be in new sellable condition with original tags and packaging to qualify.

        If there is a price difference between exchange products, the customer is responsible for covering this cost before the exchange item is to be shipped out.

        Our return policy for these dog coats is the same as our standard return policy. Please read our return policy here before ordering. When you place an order, you are agreeing to abide by our stated return policy. Returns must be started within 30 days of the coat being received.

        Eligible orders must consist only of Derby Originals brand dog coats and no other items. Free shipping eligibility is not available when combined with other items.

        *These dog coats will ship USPS Priority Mail Padded Flat Rate. Please note that Priority Mail does not have guaranteed delivery dates, so your order might arrive sooner or later than the expected date.

        This offer does not apply to our dealer customers. This offer is only valid for United States customers residing in the lower 48 states and is not available to international customers or customers residing in Alaska, Hawaii, or Puerto Rico.

        Royal International LLC Limited Warranty Terms & Conditions


        Royal International, LLC. proudly offers One Year Limited Manufacturers Warranties and Two Year Limited Manufacturers Warranties on select products from the following brands: Derby Originals, Tahoe Tack, Paris Tack, and CuteNFuzzy.


        Warranty Eligibility and Registration

        Our warranty information is given on individual product cards. We recommend that buyers register their products online so that important information like the product purchase date and the lot number of that product is entered and recorded into our system. The buyer should, if possible, also save the warranty card that came with their product. Doing so will expedite the warranty claims progress.


        Product warranties are voided if the product is purchased secondhand or transferred from the original registered owner. A dated proof of purchase must be present at the time a warranty claim is submitted. The warranty only covers the main body of the product and does not cover any replaceable straps, snaps, velcro closures, or other accessories which may be purchased separately. Warranties are only valid for the specified duration, with a start date set as the date of purchase.


        In order to register your product online, all you have to do is go to derbyoriginals.com and click the banner on the top of the page that says “Warranty Registration”. There you will be directed to fill out a form with your product and purchase information. Completing this process will greatly speed up the warranty return/replacement process later on, should you need to, so we encourage all buyers to take this extra step.


        What our Warranties Cover

        Our limited warranties on our products are offered only towards manufacturing defects of the product. Any and all damage to products that are caused by abuse, normal wear and tear, or accidents are not covered. Replaceable parts such as hardware, straps, snaps, and velcro closures are not eligible for warranty coverage and instead, replacement parts can be purchased through us.


        We are unable to offer full warranty coverage on most of our products due to the nature of their use: products designed for use with horses and other livestock animals are often at a very high risk of damage by the animal. Minor damage* is to be expected in most cases due to the nature of horses rubbing blankets on fences, chewing on and pawing at hay bags, etc. We will look at each warranty case individually and decide what the best course of action is on a case by case basis.


        How to Initiate the Warranty Coverage Process


        To claim a replacement on a defective product that is under warranty, you must follow the steps below:


        You must call us at (330)494-4066 or email us at sales@derbyoriginals.com and inform us of the warranty defect, and if possible include information such as the vendor you purchased the item from, proof of purchase, your warranty registration information (if you registered the product), and include a description of the damage/defect the item has, or send us photos.


        If you are a local customer, you may call us and arrange to bring the defective item into our headquarters to be examined by one of our Tack Experts. Our Tack Experts will examine the item thoroughly and determine whether the item does have manufacturing defects/quality issues, or if the damage is due to an accident, abuse, or normal wear and tear. If the product has minor damage* and is usable with repair, then up to a $20.00 gift certificate will be awarded to the customer to cover the costs of repairing the item, and the warranty will then be voided for the duration of the warranty period on said item.


        If our Tack Experts determine that the item in question is not covered by warranty damage, they have the right to refuse repair or replacement coverage. If it is determined that the item is covered by our warranty, then a replacement, or suitable repair will be approved.


        Minor damage is defined as repairable damage such as loose stitching, minor rips, tears, or holes, broken replaceable hardware, etc.


        If the customer is unable to bring the item in question to our business, then photos of the item in question can be emailed to sales@derbyoriginals.com. Within two business days, one of our tack experts will check these photos, and at their discretion offer up to a $20.00 gift certificate for minor repair, allow for a replacement (either fully covered by us, or partially covered by us), or deny the warranty claim.

        By registering your item for a warranty, you agree that all legal disputes are to be filed in the Massillon Court, Ohio only.


        Proportional Warranty Values

        In the case of hay-holding products such as hay bags, hay nets, or hay bale bags, they are often seen as toys by horses once they are empty, and are chewed on, pawed at, or otherwise damaged. Because of this, they can be worn down very fast or damaged and so although they are warrantied items, they are warrantied at a proportional value. To see these values throughout the entire duration of the warranty period, view our chart below.


        Time Since Purchase Proportionate Value Credit For Manufacturing or Material Defects Only

        1 month 100% of retail price

        2 months 80% of retail price

        3 month 70% of retail price

        4 months 60% of retail price

        5 month 50% of retail price

        6 months 50% of retail price

        7- 11 months 30% of retail price

        11 to 12 months 10% of retail price



        *In order to combat warranty fraud, all warranty claims submitted within three days of the end of the warranty period, will be scrutinized very closely. All warranties submitted during that period will only have a 5% proportional value.





        Return Policies

        If the item in question is found to be damaged by abuse, an accident, or any other non-covered reason, the customer may pick the item up, pay to have it shipped back to them, or have us destroy the item. All replacement items will be shipped out at the customer’s expense, and the shipping costs must be paid before the item will be sent out. If a customer gives us a product to be repaired, the item will be repaired, and then shipped back to the customer at their expense. All warranty items may be picked up for free by the customer at our warehouse location of they prefer. Our pick-up/drop-off details are listed below.



        Warranty Pickup/Drop-Off Information


        Pick-Up/Drop-Off Times 10am – 4pm

        Pick-Up Days Monday – Friday

        *Excluding federal holidays

        Location 7900 Whipple Ave NW

        North Canton, OH 44720



        The vendor or retailer you originally purchased your Limited Warranty Item from is not liable for any warranty issues and cannot be held accountable for warranty issues or replacements. Only Royal International, LLC. Can offer warranty replacements, refunds, or exchanges. Customers can contact us by emailing sales@derbyoriginals.com, or calling us at (330)494-4066.